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M&S Cyber-attack Stoking Fears Across British Businesses

Elizabeth Greenberg

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british business cyber-attack
“Cyber-criminals now have the capacity to severely disrupt, or even dismantle, organisations at scale,” Andy Ward, SVP international of Absolute Security said.

British businesses fear hackers could completely wipe them out following the devastating cyber-attack on Marks & Spencer, a survey has found.

Two thirds of security leaders at medium and large sized companies in the UK admit an assault on a similar scale could ‘cripple’ their organisation.

Experts have warned the financial damage from ransom demands and clean up costs can often cost millions of pounds – enough to jeopardise some firms’ futures.

The poll by Absolute Security was carried out just weeks after M&S was hit over the Easter holidays, costing the retailer £300m and shaving £1bn off its market value. The company polled 250 UK security chiefs through a survey conducted by Censuswide.

M&S boss Stuart Machin recently admitted the attack – caused by ‘human error’ – had been “the most challenging situation we’ve encountered.”

Security leaders revealed staff still working from home remained a major problem, with 62% revealing remote devices were the ‘biggest weakness’ in their digital defences.

Over half – 51% – of the businesses polled had been hit by a ransomware attack in the past year, with 59% citing it as their biggest concern.

The consequences of such an attack are profound, with 63% of the 250 security leaders polled in May revealing the financial loss from ransomware could cripple their organisation.

In response to these growing risks, over a third (34%) have implemented full bans on AI due to cybersecurity concerns, while 30% of CISOs say they’ve already pulled the plug on AI tools within their organisation.


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“Recent high-profile cyber attacks have highlighted just how vulnerable major British retailers-and indeed many UK businesses-have become,” Andy Ward, SVP international of Absolute Security said.

“Cyber-criminals now have the capacity to severely disrupt, or even dismantle, organisations at scale.

“Our research reveals that many large and medium-sized UK businesses believe that a serious cyber incident could cripple their operations or threaten their very survival.”

Elizabeth Greenberg

Staff Writer

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