Quorum Cyber has told DIGIT it is reshaping its operating model and that a “workforce change” will follow – but the company declined to provide firm numbers while a consultation process remains under way.

In a statement given to DIGIT, Federico Charosky Chief Executive Officer, Quorum Cyber, said: “This week we announced a change to Quorum Cyber’s organisational model. As part of our ongoing commitment to delivering high-quality and Microsoft-first, threat-led cybersecurity services, we have made targeted changes to our internal operating structure.

“These actions were taken to improve efficiency, strengthen service delivery, and ensure we remain a highly differentiated proposition in a rapidly maturing cybersecurity market.

“For our customers, there is no impact to the service, security operations, or support. Customer-facing teams and coverage remain the same, and our Security Operations Centres continue to operate at full strength.

“The new operating model plan does call for a workforce change that will affect a minority of the organisation. This was a deliberate and proportionate action. Our plan also calls for new roles in key areas where we see the greatest need to expand capabilities to better service clients.”

The company also told DIGIT that it has entered a period of consultation in the UK and that nothing is finalised until that process concludes.

Charosky described the changes as part of a review into Edinburgh-headquartered Quorum’s entire delivery model, aimed at creating an organisation that is better “integrated, more agile, and scalable”, with the stated goal of improving outcomes for customers while enhancing productivity and growth.

The firm also said that planned changes would simplify structures, clarify accountability and reduce internal handoffs. As one concrete example, the company said it will consolidate Professional Services and Incident Response into a unified structure to improve utilisation and portfolio-level planning.

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The announcement comes against a backdrop of rapid expansion. In January 2025, Quorum acquired Kivu Consulting, a global incident-response specialist whose capabilities in digital forensics and ransom negotiation the company said would bolster its presence in insurance, legal and government panels across the US and UK.

That acquisition followed a move to add Difenda, a North American specialist in Microsoft Security Managed Services, to Quorum’s portfolio.

The company has also been on a recruitment drive at the top of the house. Last November, it appointed John Bruce as chief information security officer, Mike LaPeters as chief revenue officer, Stacey Sweeney as chief marketing officer and Melissa Webb as vice president – Microsoft Partnership. At the time, Charosky framed those hires as part of a “new phase of global expansion” requiring bold leadership and deeper Microsoft expertise.