Mark Zuckerberg admitted that his company made “mistakes” when it comes to Meta’s AI-driven transformation, in an internal memo to staff viewed by Reuters.
“Given the complexity of these changes, we’ve made mistakes and will almost certainly ‌make more,” Zuckerberg wrote in the memo, addressing the billions of dollars Meta has invested in AI as well as the workforce transformation that saw thousands of workers lose their jobs.
He said that while he doesn’t “want to overpromise” his company is “focused on providing as much stability as possible” organisationally. The firm is not expecting further staff reductions this year.
Zuckerberg affirmed his commitment to finding new roles for staffers that have been assied to train AI models, part of his workforce changes that laid off 10% of hsi employees and transferred 7,000 to new AI initatives.
“By creating important new roles for people, this also allowed us to shrink the size of teams knowing that if we make mistakes in some places, then we could transfer some people back,” his memo said.
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The memo also said that the firm intends to spend more on team-building exercises, investing in events and a hackathon to foster collaboration.
Finally, Zukerberg addressed the controversial tracking order he had put in place to keep tabs on worker’s behaviour during their day to train AI – the memo said this would be scaled back.





