AI-powered language operations firm, Unbabel, has announced the acquisition of Lingo24 as part of its strategy to bring consistent and reliable translation to businesses around the world.

The addition of Lingo24 means Unbabel can provide ‘more consistent, high-quality multilingual customer experiences across marketing and customer service—accelerating international growth while improving customer satisfaction and loyalty.’

Founded by Christian Arno, Lingo24 is a tech-enabled Language Service Provider (LSP), experienced in delivering multilingual content at scale for global enterprises.

The hope is that the acquisition will advance Unbabel’s vision of enabling businesses to execute on their unified language strategy through Language Operations.

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“This acquisition enables us to become a world-class multilingual content partner to global brands seeking to optimize their localization and multilingual content strategy,” said Andrew Campbell, CEO of Lingo24.

He adds: “Joining forces with Unbabel means we can now grow beyond localized content and offer multilingual customer support to our customers looking to expand into new regions.”

Unbabel Acquires Lingo24

Unbabel and Lingo24 integrate with the CRM and CMS platforms such as Salesforce, Zendesk, Kustomer, WordPress, Drupal, and Magento, and plug into enterprises’ existing workflows to deliver multilingual content across multiple digital channels.

“Lingo24 is an ideal partner for Unbabel to accelerate its growth because of Lingo24’s strong enterprise customer relationships, incredible talent, and deep expertise in localization, translation, and marketing,” said Vasco Pedro, CEO and co-founder of Unbabel.

He adds: “Our solution will now provide consistent, high-quality multilingual experiences across marketing and customer service channels, accelerating companies’ international growth.

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