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Which Data Breaches Had Everyone Talking This Year?

Michael Edgar

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Cyber attack
As we round off the year, DIGIT takes a look at some of the most noble cyber breaches that took place every month this year.

This years’ cyber-threat landscape was uniquely ferocious. The global average cost of a data breach rose to $4.45 million (£3.5m), up 15% over the past three years according to IBM. This, in tandem with the number of cyber-breaches jumping from 1,063 last year to over 1,400 before the year is even over, according to IT Governance

This year also saw nearly 6 billion breached records, 3.8 billion of which came from one breach alone. 1 billion emails alone were exposed, meaning one in five internet users were affected. 

As of 2023, approximately 2.39 million cases of cyber-crime affected UK businesses, with the average cost rising 8.1% to £4.56m, according to Databasix. The same report noted that 90% of UK organisations encountered a greater risk of exposure to cybersecurity threats due to the rise of digital use over the past two years. 

Recently, the Joint Committee on the National Security Strategy (JCNSS) warned that the UK Government is at “high risk” of a catastrophic cyber-attack “at any moment.” Which shows that the rapid incline in data breaches observed in 2023 will likely continue through the new year. 

That being said, here are some of the most noble breaches from each month of the year. 


January


Twitter 

Just a few days into the new year, the email addresses tied to 235 million Twitter accounts were shared online in a hacking forum. While the exposed information didn’t extend beyond that, it did bring with it broader implications. Many users post anonymously, and exposing the email address used to set up an account could identify users who post dissent in authoritarian nations. 

JD Sports

In an unfashionable turn of events, the sports clothing retailer JD Sports suffered a breach which saw about 10 million customers affected. The data was confined to billing and delivery addresses, phone numbers, order details and the final four digits of payment cards, opening affected users up to be the victim of potential scams. 

T-Mobile 

This US company disclosed that 37 million prepaid and post-paid accounts were exposed. This breach marked the ninth since 2018. The company said they first noticed the attack on January 5th, and said that the information obtained for each customer varied, but “may have included full name, contact information, account number and associated phone numbers, T-Mobile account PIN, social security number, government ID, date of birth, balance due, internal codes that T-Mobile uses to service customer accounts (for example, rate plan and feature codes), and the number of lines.”


February


PeopleConnect

This background check services organisation confirmed a data breach which affected 20 million people. The breach happened when criminals leaked a 2019 backup database which included information from customer accounts created between 2011 and 2019. Information included email addresses, hashed passwords, and full names. 

City of London Traders

LockBit, a Russian-linked ransomware gang, attacked software provider Ion Group, a company that plays a key role in the underbelly of trading, debt, and derivatives in Square Mile and around the world. While only 42 clients were affected, the attack had a knock-on effect, leading to other trade processing systems to process trades manually. 

Royal Mail

The same group which hit Ion Group also hit Royal Mail earlier in the month. After refusing to pay an $80m (£67m) ransom, around 11,500 Post Office branches were unable to handle international mail or parcels. While the disruption lasted roughly six weeks, according to TechCrunch, the 45 gigabyte data dump published from the attack by LockBit did not contain much sensitive customer or financial information. 


March


Latitude Financial 

The largest data breach this month was at Latitude Financial, with over 14 million records compromised. The Melbourne-based company provides personal loans and credit cards to people in Australia and New Zealand. Hackers were able to steal almost 8 million drivers’ licences, 53,000 passport numbers, dozens of monthly financial statements and 6 million records dating back to 2005. 

ChatGPT

ChatGPT, perhaps the most prolific website of 2023, experienced a breach in March of this year, which saw the payment-related information of 1.2% of ChatGPT Plus subscribers who were active during a specific nine-hour window be exposed on March 20th. According to OpenAI officials, some users were able to see other users’ email addresses, payment addresses, last four digits of credit card numbers, and credit card expiration dates. 

Capita

One of the UK’s largest business processing outsourcing companies was hit by a ransomware attack, where criminals managed to exfiltrate data from Capita’s servers belonging to around 90 organisations. The organisation deals with the pensions of about 4.5 million people from companies such as Royal Mail, PwC, and Axa. All said and done, the breach is believed to have cost Capita up to £25 million. 


April 


Shields Health Care Group

The largest data breach this month was Shields Health Care Group, based in Massachusetts, US. The cyber-criminal gained access to the personal data of 2.3 million people, for a period of two weeks which included social security numbers, dates of birth, home addresses, healthcare provider information and healthcare history, billing information, insurance numbers and other financial details. 

Yum! Brands

This month, Yum! Brands, which represents KFC Taco Bell, and Pizza Hut announced they had suffered from a cyber-attack which affected both corporate and employee data. The attack resulted in almost 300 locations across the UK shutting down and continues to cause the company to lose money by adding security measures. 

MSI

The computer hardware company confirmed that a ransomware gang called Money Message had stolen 1.5TB of company data including source code and threatened to make the data public if MSI didn’t pay $4 million. When no ransom was paid, Money Message began to leak the MSI data on its leak site. 

https://twitter.com/shah_sheikh/status/1644424455463276544


May 


Discord

During this month, the popular messaging platform notified its users of a data breach which occurred when a third-party support agent’s account was compromised, giving the attackers access to the agent’s support ticket queue. As a result, user email addresses, customer service messages, and any attachments sent between users and Discord may have been exposed.

US Government

The system that is used to process transport expenses that government employees commuting into offices claim back was hit by a breach, which resulted in roughly 237,000 employees being exposed. However, the US congress pointed out that the breach was isolated and no systems that dealt with transportation safety had been affected. 

Sony

A zero-day exploit was carried out by the Clop ransomware group this month which exposed the data of 6,791 current and former Sony employees. The specifics of what stolen personal data was redacted by Sony, however the company did disclose that the hackers were able to access personally identifiable information pertaining to US-based employees. 


June


MOVEit

Perhaps one of the most prolific cyber-attack campaigns of the year was carried out by the Clop ransomware gang. They exploited a zero-day bug in the MOVEit enterprise file transfer tool, which led to data stolen from roughly 2,000 organisations, and data thefts affecting more than 62 million people. In the UK, an HR solutions and payroll provider was targeted, exposing data from companies like Bots, British Airways, and the BBC. 

UK Universities

A risk monitoring platform discovered that 2.2 million breached credentials were found on the darkweb for the UKs top 100 universities. 57% of the emails, usernames, and passwords discovered belonged to Russel Group Universities which include  the University of Edinburgh, the University of Glasgow, as well as larger universities like the University of Oxford and Cambridge.

Reddit

Hackers from the BlackCat ransomware gang threatened Reddit with leaking 80GB of confidential data stolen from its servers. The gang asked for a $4.5 million (£3.5m) in payment and for Reddit to renege on a new controversial pricing policy. 


July 


Tigo

This video chat platform leaked more than 700,000 people’s personal data online, including names, usernames, gender, email, and IP addresses, as well as photos uploaded to accounts and private messages. Tigo is one of China’s most popular messaging platforms despite the concerns around data privacy

Roblox

About 4,000 members in Roblox’s developer community had their data exposed in a lead. The information belonged to people who attended Roblox developer conferences between 2017 and 2020, and includes phone numbers, emails, and dates of birth. 

https://twitter.com/railworks2rblx/status/1681800099007963137

Indonesian Immigration Directorate General

The Immigration Directorate General was breached by a hacktivist known as Bjorka, who lifted the passport data of more than 34 million Indonesians which includes names, genders, passport numbers, expiry and issue dates, and dates of birth. The hacker had listed a vast quantity of this data on the darkweb, and law enforcement agencies continue to investigate what they say looks more like a traditional cyber-attack than a politically motivated one. 


August


UK Electoral Commission

In August this year, the Electoral Commission issued a notification for what it said was a “complex cyber-attack” where hostile actors gained access to UK’s electoral registers, containing the personal information of 40 million people. The personal data included names, email addresses, home addresses, and phone numbers, as well as any data that might have been submitted through web portals or emails. 

Northern Ireland Police

The Police Services of Northern Ireland suffered an attack that led to the breach of personal details of 10,000 staff, including officers, and civilian workers. While addresses, emails, and phone numbers were not exposed, even just the surnames of staff and the department and role they work in was considered a “severe threat” to the staff. The data was leaked in error and mistakenly published while the service was responding to a Freedom of Information request. 

Duolingo

The popular language education app Duolingo had the data pertaining to 2.6 million users leaked on BreachForums. The data included names, emails, phone numbers, and social media information of the users, as well as which languages they were studying. 


September


DarkBeam

DarkBeam, a cyber-vulnerability and threat management provider, were creating a compilation of public data and added them to a database housing information of cyber-breaches between 2018 and 2019, which was in turn left open to the public. This mistake was due to human error, according to researchers, and over 3 billion records were exposed at once, making it the largest this year by that vector. 

MGM Resorts International

The popular hospitality and casino company MGM reported a cyber-attack resulted in over £89 million in costs through both consulting and clean-up fees, and the cost of the breach itself. Threat actors were able to get information from customers who transacted with the company before March 2019, and obtained social security numbers, passport numbers.

https://twitter.com/mikko/status/1702421207738663281


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October


23andMe

The genetic testing platform 23andMe was involved in a data breach where 0.1 of total accounts, or roughly 14,000, were exposed. This led to the exposure of genetically linked relatives, making the impact of the breach felt by about 6.9 million members. In total, the threat actors claim to have breached 20 million data records from the attack. 

Indian Council of Medical Research

Approximately 815 million Indian citizens had their Covid test and health data exposed by a threat actor who went by the name ‘pwn0001’. Information lifted from the records include names, addresses, and phone numbers. 

Air Europa

The Spanish airline Air Europa had to tell all their customers to cancel credit cards after hackers breached the card numbers, expiration dates, and 3-digit CVV numbers were all extracted from the company’s systems. 


November


Kid Security

The parental control app, allowing parents to monitor their child’s online safety exposed more than 300 million data records including 21,000 phone numbers, 31,000 emails, and some payment card data. The data was accessed by a pot who injected a ransom note with a bitcoin address to send payment to in exchange for the files. 

Samsung UK

A third party business application utilised by Samsung UK was targeted and resulted in the names, phone numbers, email addresses, and physical addresses of an undisclosed number of customers exposed. The attack impacted customers who made purchases on its eCommerce site between 1 July 2019 and 30 June 2020. The company assured that no financial information was exposed. 


December


Toyota Financial Services

So far this month, Toyota Financial Services, a subsidiary of the global automotive giant Toyota Motor Corporation, issued a warning to its customers about a significant data breach following an unauthorised access detected last month in some of its European and African systems. The exact number of victims has not been released, and the company says it is working diligently on an internal investigation into the incident. The threat actors asked for $8 million (£6.3m) to delete data allegedly stolen from TFS.

Michael Edgar

Staff Writer, DIGIT

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