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Amazon Under EU Scrutiny Over Digital Services Act

Elizabeth Greenberg

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amazon digital services act
Amazon has responded to the concern from the EU, claiming that they have a strong foundation for compliance. 

Amazon is under continuous scrutiny from the EU, as the European Commission has requested the tech giant to provide further information on what actions the company has taken to comply with their obligations under the Digital Services Act (DSA).

Specifically, the EU competition watchdog is requesting further details on Amazon’s “provisions concerning transparency of the recommender systems,” the Commission said in a statement.

The tech giant is tasked with providing the requested information by July 26th.

The Digital Services Act introduced new regulations targeting large technology companies in order to mitigate illegal and harmful content across their platforms.

Big tech giants such as Amazon, Meta, Google, and Microsoft are being kept to a higher standard due to their market dominance and prevelence in the online sphere.


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“We are reviewing this request and working closely with the European Commission. Amazon shares the goal of the European Commission to create a safe, predictable and trusted shopping environment,” said a spokesperson for Amazon in response to the call for information.

“We think this is important for all participants in the retail industry, and we invest significantly in protecting our store from bad actors, illegal content, and in creating a trustworthy shopping experience. We have built on this strong foundation for DSA compliance.”

Under the DSA, big tech companies will have to prevent the proliferation of illicit and harmful content, including:

  • Illegal content.
  • Fundamental rights, such as freedom of expression, media freedom and pluralism, discrimination, consumer protection and children’s rights.
  • Public security and electoral processes.
  • Gender-based violence, public health, protection of minors, and mental and physical wellbeing.

Coming into effect in August 2023, big tech companies had four months to identify their risks and put in place concrete actions to mitigate these risks across their platforms, under review of the EU.

Elizabeth Greenberg

Staff Writer

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