Despite the setbacks experienced in digital ventures, more than three quarters (78%) of UK businesses are gearing up to invest in AI in the next twelve months.
Yet 73% admit to being ill-prepared for the integration of this technology into their operations.
This data has been revealed by recent research by Infinum, a digital product consultancy, which investigated 1003 IT decision makers and leaders in the UK to ascertain trends in the causes for digital failures.
Business Diving Into AI Blind
This study highlights a fervour for AI adoption, with 90% of chief technology officers (CTOs) at UK businesses planning to invest in AI in the next 12 months.
Notably, the industries considering AI adoption, such as IT, healthcare, finance, and automotive, are also the ones indicating a lack of readiness for integration.
Likewise, companies with larger digital transformation budgets and higher turnovers have encountered more failures in the past five years. However, this was not a completely linear trend.
Companies with £50-£99m in company turnover saw a 79% fail rate in digital products, while those with £100-£499m and those with £500m or higher saw a 73% and 66% failure rate respectively.
Those will lower turnovers and budgets also saw a similar declining trends in their failure rates.
“In the rush to seize the golden ticket of AI innovation, many firms find themselves swept up in the excitement, fearing they might miss out on the next big thing,” Jonathan Boakes, managing director of Infinum UK, said.
“However, this enthusiasm can obscure sound judgment, causing businesses to leap into AI without a well-thought-out plan. And learning from the impulsive golden ticket hunters in Willy Wonka’s world, those who dive in impatiently will face challenges.
“It’s a reminder that while FOMO is a powerful motivator, it can lead to incorrect investments and untimely scaling. To succeed in the AI revolution, businesses need to reflect on their past mistakes and determine if it is truly productive to join the trend.”
Understanding Data Is Vital to Survival
The study reveals that 65% of UK businesses are uncertain about how to effectively use their data to drive digital transformation — a concerning statistic as the right data is essential for advancing AI innovation.
Additionally, 35% of businesses acknowledge a shortage of the necessary skills to successfully implement AI specifically.
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“Using unreliable or unverified data can result in biased outcomes and legal, ethical, and security risks,” Boakes continued. “Racing to the forefront of investment serves no purpose if you’re destined to fail when the starting gun fires.”
Privacy Concerns Top Business Agenda
When asked to rank their concerns regarding practical AI integration, business expressed primary concerns about data privacy and security risks, accounting for a significant 38%.
Additionally, one in four (25%) businesses is apprehensive about regulatory changes and ensuring compliance with AI standards. These worries coincide with the UK’s preparations to host the world’s first AI Safety Summit in November, with eager anticipation of a clear framework for compliant AI adoption.





