Managed hybrid cloud services firm, Brightsolid, has appointed two client engagement managers to meet the growing demand for hybrid cloud managed services in Scotland.
Stuart Paterson and Jonathan Ross join the company, bringing with them significant business development experience across both public and private sector clients.
With more than 15 years of commercial and technical experience, Paterson joins Brightsolid having previously worked with several IT service providers including Pulsant and Iomart. Similarly, Ross holds more than seven years of experience working with leading IT organisations in Scotland, including Cinos and Hutchinson Networks.
Commenting on his appointment, Paterson said: “Joining Brightsolid at a time when the cloud computing market is growing and thriving is exciting. Having worked in the sector for several years, Brightsolid’s legacy and renewed focus on hybrid cloud managed services were major factors in my joining the organisation.
“With a passion for delivering a high level of client service, I look forward to working with our clients to outline how they can build a hybrid cloud that is right for them.”
Ross added: “Having cut my teeth in Scotland’s vibrant tech sector, being able to join Brightsolid with its experience of working with both the public and private sectors was something not to be turned down. Our reliance upon technology has been tested in the current market and it is likely that we will emerge with a different outlook on how we adopt new technologies.”
Reporting to chief sales officer, Malcolm Smith, both will be responsible for overseeing existing client relationships and expanding the firm’s new client base.
Smith said: “While there is no doubt that the technology market has been put under incredible strain as a result of COVID-19, we are encouraged by the conversations we are having with many organisations, who are showing active intent to not only move to, but accelerate their journeys to the cloud.
“The appointment of Stuart and Jonathan marks our commitment to the future of Brightsolid, increasing our headcount within the business development team to six.
“The experience that Stuart and Jonathan have is unparalleled having each worked with major IT organisations in Scotland. We welcome them to the Brightsolid family and look forward to the contribution that they will make to our clients and the team.”
Business consultancy firm, Consenna, had announced two new appointments as it targets continued growth in 2020.
Nora Wicks has been appointed as the company’s second client director and joins the firm with a wealth of experience in driving and improving customer experience across the IT sector.
In her most recent role, Wicks built a customer service team at Added Dimension and prior to that, she held a pivotal role in the Customer & Partner Experience team at Microsoft.
At Consenna, she will take a lead role in building and strengthening relationships with large global customers, supporting new initiatives and assist in enhancing existing projects.
Commenting on the move, Wicks said: “Having built a career at both large organisations and within smaller teams, I have an appreciation of the challenges faced by both types of business and have learnt the opportunities and routes to success.
“This experience is something I’m very excited about sharing with the customers I’ll be working with and also the wider Consenna team.”
Consenna has also appointed Kirsty Thompson to the newly created role of Service Delivery Manager. She will oversee the transition of projects from inception, through ‘go-live’ and then manage the ongoing delivery of service to customers. Kirsty also assumes overall responsibility for governance, compliance and service improvement at Consenna
“Trevor Evans, Managing Director at Consenna added: “We’ve enjoyed sustained growth with both established and new customers, which is testament to the deep understanding that our team possesses and appetite to realise greater employee potential.
“To maintain and extend this level of insight, however, requires us to continue investing in the team and the range of skills and experience that Nora brings will prove beneficial to all she works with.”
Awards & Expansions
Online brand protection firm, SnapDragon Monitoring, has received a Queen’s Award for Innovation, becoming just one of eight in Scotland to receive the honour.
The Queen’s Award for Enterprise: Innovation recognises SnapDragon Monitoring’s efforts to help brands take on counterfeiters and fake products around the world.
SnapDragon was born out of its founder’s own experience of fighting fakes when her baby-product was counterfeited and her thriving business brought to near ruin.
Commenting on the award, founder Rachel Jones said: “This is a hugely positive and exciting day for us all, particularly while everyone is in lockdown, and must be celebrated.
“My humble but heartfelt thanks go to our extraordinary team for working tirelessly with the ever-fluid international marketplaces in the fight against fakes.
“Developing technology is no mean feat but the fact we now have something which empowers brands, of all shapes and sizes, to use intellectual property as their first line of defence online, which is fantastic.”
Edinburgh-based tech firm, Neatebox, has been accepted onto the Royal Bank of Scotland’s Entrepreneur Accelerator programme.
The company’s acceptance onto the accelerator programme is the latest step in a long-running partnership with the bank. RBS has supported Neatebox by trialling and implementing its technology in bank branches across Scotland, with the ‘Welcome’ app now installed in 15 branches nationwide.
Gavin Neate, CEO and founder of Neatebox, has set his height on scaling the firm to new heights through the Accelerator Programme, which launched digital this month.
“It’s been a long and fruitful partnership with Royal Bank of Scotland, who have been with us every step of the way, cheerleading innovation and putting important steps in place to enhance the customer experience for the disabled,” he said.
“This technology feels more important now than ever and, through the Entrepreneur Accelerator, I’m hoping we can branch out into new applications, with more businesses.”
The programme will offer training and networking opportunities for Neatebox staff, as well as hotdesks and meeting spaces in hubs located throughout the country.
Kevin Devine, senior director of business banking at RBS, commented: “Neatebox has created an important tool for any business which values its customers. We’ve endeavoured to support the business in a variety of ways, and trialling their technology is an important part of how we do this.
“Our partnership has been a classic example of how a bank can provide more than simply financial support, and we’re excited to watch them grow further through the Accelerator.”
Hong Kong-headquartered smart devices company, AAC Technologies, has announced the opening of a new research and development centre in Edinburgh.
The opening will help the AAC expand its global footprint and its MEMS research, pursuing the development of microphones with smaller physical sizes, lower power draw and improved reliability.
The new site will also add to its growing global list of R&D centres, with sites located in Denmark, Finland, Japan, Singapore, China and the United States.
Colin Jenkins, who commands a wealth of experience in developing MEMS microphone tech, will serve as R&D director and on-site lead. Jenkins will be joined by a host of former colleagues, as well as strategic hires involved in AAC’s expansion plans.
Commenting on the announcement, he said: “Our team brings more than 40 years of MEMS experience to AAC, a company that is already very well established in the field.
“Furthermore, as one of the UK’s top technology hubs, Edinburgh offers us a wealth of university lab access and the opportunity to recruit top-tier local talent with extensive MEMS expertise.”