City of Edinburgh Council and CGI, the IT business and consulting firm, have selected Access Mosaic to support the transformation of both digital social care and justice social work services in Edinburgh.

Access Mosaic is a cloud-based case management solution with a suite of care and support software offered through a single portal, enabling social care practitioners to acquire necessary information and reduce administrative workload.

CGI itself is the City of Edinburgh Council’s primary provider of end-to-end managed IT services, and is working with the council to transform its digital systems to provide the best possible services for those living and working in the capital.

Councillor Cammy Day, leader of City of Edinburgh Council, said: “In Edinburgh we’re actively investing in tools and technology to modernise the way we deliver council services, so our teams can focus on what is important to residents.

“Our partnership with CGI and Access Mosaic is an example of how we’re enhancing our systems. This software will help us transform administration for our social care and customer support teams and make systems easier to navigate with improved data.

“These improvements will allow social work teams to focus on delivering the best quality care to our citizens. We’re looking forward to seeing services and secure record keeping become more streamlined as a result.”

Julie Sadler, who’s vice president of consulting services for CGI in Scotland, also said: “CGI is very pleased to be partnering with City of Edinburgh Council and The Access Group to implement Access Mosaic over the next two years.

“Access Mosaic will make a difference to social care and justice services in Edinburgh. This partnership will enable everyone to have access to the data they need to provide a far more efficient, quality service.”

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Steve Sawyer, the managing director of health, support, and care at The Access Group, added: “We are delighted to be working with City of Edinburgh Council, our 10th Mosaic customer in Scotland. This collaboration marks an exciting step forward for our local government team.

“With Access Mosaic, social care professionals will have more time and the critical information they need to support adults, children, and families in achieving positive outcomes.

“We look forward to working closely with the Council and CGI to make a significant impact together.”

The Access Group is one of the largest UK-headquartered providers of business management software to small- and mid-sized organisations in the UK, Ireland, and Asia Pacific.

Their health, support, and care division (HSC) works with more than 10,000 registered care providers, over 200 local authority departments, and c50 NHS trusts, providing technology that helps these organisations deliver more efficient and personalised care.