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Internet Outage: Glasgow Businesses Would ‘Grind to a Halt’

Ross Kelly


Glasgow Fibre Broadband. SQLGLA Conference, Commsworld Glasgow Contract

Companies across Glasgow report they would be unable to cope with broadband outages of more than 30 minutes, according to a new survey commissioned by CityFibre.

39% of Businesses in Glasgow would ‘grind to a halt’ if they lost their Internet connectivity for more than 30 minutes according to a new survey.

The survey, commissioned by infrastructure provider CityFibre, lays bare how vulnerable many companies are to a loss of digital connectivity and how little it would take to bring the city’s business ecosystem to its knees.

Invest in The Future

The survey highlighted the value placed on improved connectivity for future business success. 56% of companies in Glasgow reported that better connectivity would improve productivity and 44% believed their customer service would improve. 33% of respondents said better connectivity would enable them to make greater use of video conferencing, with 28% reporting that this would reduce travel times for staff.

Nearly every business surveyed reported that they would increase invesment in future technology if connectivity were no longer an issue. 56% of companies said they would invest more in cloud technology, 39% in 3D printing and 33% reported they would host their own server onsite.

17% of companies said they would invest in new data analysis tools and practice to enable them to understand and improve business intelligence, while a mere 11% said they would invest more in recruitment and training to equip employees for a digital future.

Glasgow Fibre Broadband

CityFibre is already expanding its full-fibre network in Glasgow to almost 300km, a five-fold increase in its current size. A partnership between CityFibre, Glasgow City Council and CGI will bring the city’s schools, libraries, community venues and council-owned buildings, will give the city one of the country’s most largest fibre networks

In conjunction with the city’s ongoing Internet of Things (IoT) and 5G ambitions, and free ultrafast public WiFi, Glasgow is well on it’s way to becoming Scotland’s technology leader.

Aging Copper Infrastructure

According to CityFibre, the report makes a clear case for ending the country’s dependence on its aging, capacity-constrained copper infrastructure and supporting an accelerated rollout of a full fibre alternative – which is currently accessible to less than 4% cent of premises in the UK.

James McClafferty, Head of Regional Development for CityFibre, said:

“This research shows what many companies across the Glasgow community already know – internet connectivity is essential to business success. But all too often, slow speeds and unreliable networks are letting businesses down, which is why full fibre is essential to transforming businesses in the city, allowing them to boost productivity and introduce new technology.

“By embracing full fibre, we will be able to keep pace with competitors, whether at home or abroad, and future proof our digital infrastructure for generations to come. This technology is already transforming companies across Glasgow, providing the ‘must have’ foundation for growth and development in the digital age.”

CityFibre was recently acquired by Connect Infrastructure Bidco Limited for £537.8 million and delisted from the Alternative Investments Market (AIM).

Ross Kelly

Staff Writer

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