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NHS Trials AI Tool To Cut Waiting Lists

Elizabeth Greenberg

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nhs ai tool
“This is exactly the kind of change we need: AI being used to give doctors, probation officers and other key workers more time to focus on delivering better outcomes and speeding up vital services,” technology secretary Peter Kyle said.

The NHS is trialling new AI tools that could help doctors, nurses, and administrators write documents faster to speed up hospital discharges, making the NHS more efficient.

The cutting-edge technology could help cut waiting lists, by giving frontline staff the precious gift of time and making care more efficient so that loved ones return to the comfort of their homes quickly.

Currently being developed at Chelsea and Westminster NHS Trust, it is one of many projects to receive backing from the Prime Minister as part of the AI Exemplars programme.

The AI-assisted tool could deliver the support that NHS staff have been crying out for – helping doctors to draft discharge documents faster by extracting key details from medical records, such as diagnoses and test results, using a large language model.

After a full review from a medical expert responsible for the patient, these documents are then used to discharge a patient from a ward and refer them to other care services that may be needed.

It would radically improve the outdated system that can leave patients on wards unnecessarily for hours, waiting for time-pressed doctors providing urgent care to sit down and fill in forms before they can go home.

In some cases, the current system for writing discharge summaries can also inaccurately record basic patient details – like what treatment they’ve had, or changed to medication – and put them in harms way.

At the same time, the UK government is launching the ‘Justice Transcribe’ project for Probation Officers, which will help transcribe and take notes in their meetings with offenders after they leave prison.

“This is exactly the kind of change we need: AI being used to give doctors, probation officers and other key workers more time to focus on delivering better outcomes and speeding up vital services,” technology secretary Peter Kyle said.

“This government inherited a public sector decimated by years of under-investment and is crying out for reform. These AI Exemplars show the best ways in which we’re using tech to build a smarter, more efficient state.

“When we get this right across government, we’re talking about unlocking £45 billion in productivity gains – delivering our Plan for Change and investing in growth not bureaucracy.”


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Health and Social Care Secretary Wes Streeting said: “This potentially transformational discharge tool is a prime example of how we’re shifting from analogue to digital as part of our 10 Year Health Plan.

“We’re using cutting-edge technology to build an NHS fit for the future and tackle the hospital backlogs that have left too many people waiting too long.

“Doctors will spend less time on paperwork and more time with patients, getting people home to their families faster and freeing up beds for those who need them most.”

Elizabeth Greenberg

Staff Writer

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