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New Survey Highlights Increased Adoption of Tech Among Scottish Businesses

Ross Kelly


scots businesses

Three-quarters of businesses in the country have adopted new technologies to provide goods and services since the onset of the pandemic.

The adoption and use of technology within Scottish businesses has accelerated rapidly in response to the coronavirus pandemic, according to a report launched today.

Published by Addleshaw Goddard alongside the Fraser of Allander Institute, the report is a continuation of the Scottish Business Monitor survey, which outlines business sentiment across the country.

The collaborative report includes views from a range of organisations, including The Data Lab, Scottish Futures Trust, Royal Bank of Scotland, Par Equity and Fintech Scotland.

More than 500 Scottish-based firms, spanning a host of industries including financial services, transport and healthcare, responded to the survey.

Data shows that nearly three-quarters (73%) of businesses have adopted new technologies to provide their goods and services. A large proportion of firms also expect these changes to persist on a permanent basis.

More than three-quarters (81%) said they have accelerated digital plans since the onset of the coronavirus pandemic while 54% said they had purposefully introduced new digital practices.

Two-thirds (66%) of small and medium-sized businesses also said they had accelerated digital plans.

Coronavirus and the subsequent lockdown forced organisations to reconsider their relationship with technology, the report suggests. As a result, many Scottish businesses have shifted their attitude towards inclusive tech systems, infrastructure and future-proofed planning to enable continuity and economic growth.

The report also highlights a shift in attitude towards inclusive tech systems, infrastructure and future-proofed planning to enable business continuity and economic growth.

David Anderson, Corporate Partner at Addleshaw Goddard, said: “The acceleration of tech and digital innovation within the Scots business community has been monumental as we continue to live through a global health pandemic.

“Largely, new tech has been introduced within organisations to enable remote working, but the survey results also reveal the fast-forward button that has been pushed on digital transformation at board and governmental level.”


Graeme Roy, Director of Fraser of Allander Institute, added: “Technology and how we understand it is rapidly changing.

“Businesses and decision-makers need to review the balance between human and tech interactions to achieve the best outcomes and progress as we’re presented with new digitally enhanced opportunities.”

Ross Kelly

Staff Writer

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