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Scottish Care Homes to Gain Digital Boost From Monitoring Tech

David Paul


Digital Care

The increase in digital technology would put Scotland at the “forefront of digitalisation in social care”.

A digital care firm is looking to boost connectivity in care homes in the Scottish Highlands.

Person Centred Software’s Mobile Care Monitoring technology will allow care home staff to digitally plan, record and monitor the care of residents.

The system helps to reduce the time it would normally take to physically transcribe care notes as staff can record information at the point of care, while also mitigating the risk of errors.

In addition, data is recorded in one central portal which can be viewed anytime by anyone with access, removing the risk of information being lost.

NHS Highland has implemented a number of automated care functions in several of its care homes. These include applications for Adults with Incapacity (Scotland) Act 2000, guardianship checklist, reporting, and health and social care operability.

Commenting on the new software, Claire Cameron, Programme Manager for Adult Social Care Projects at NHS Highland, said: “I’m a big advocate of technology and believe it’s the blueprint for the future of care monitoring.

“We’re proud to be leading the way in the adoption of person-centred technology at NHS Highland and look forward to the next step in our journey of providing superior care to all those in the region, via innovative technologies.”

The Scottish government has recently toughened coronavirus restrictions to further slow the spread of Covid-19. Elderly and vulnerable care home residents are more susceptible to the virus, so must be offered stronger protections.

Rishi Sodha, Care Director at care home group Handsale, said: “Recently, we had to provide 600 pages of notes from someone who was with us for three weeks and who didn’t pass away from Covid-19. Can you imagine if that person was with us for three years and we were still paper-reliant?

“Homes are having to hand over hundreds and sometimes even thousands of physical pages within the 14 periods of request from COPFS, but if they used technology that could store the data, then time wouldn’t be unnecessarily wasted on trying to find everything.

“This free time has allowed staff to care for residents instead of searching for documents, which is crucial at this moment in time.”


Commenting on the software, Director at Avondale Care Scotland Adrian Hendry said: “The transparency offered by the technology, particularly in the high-pressure care environments we currently find ourselves in, has paid dividends to all using it.

“The system has fostered excellent trust and respect for the staff providing the care, and collaboration and communication has greatly enhanced, despite people having to work remotely or self-isolate.”

Person Centred Software’s tech comes as Scotland also looks to move telecare services to a digital format across the country.

The Scottish Government Digital Office is currently attempting to highlight the importance of adopting digital services, as the network provider deadline for the switch from analogue phone lines to digital versions looms in 2025, and in some cases as early as 2023.

David Paul

Staff Writer, DIGIT

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