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Neatebox Bags First Place at the Super Connect for Good Awards

David Paul



The firm was recognised for its WelcoMe app which improves interactions between staff and people with disabilities.

Edinburgh-based startup Neatebox has been announced as the Scottish winner of the Super Connect for Good competition.

Neatebox was awarded the accolade for its WelcoMe app, which aims to improve communication between customer-facing staff and people with disabilities.

Location tech on a smartphone will trigger a notification to a nearby participating venue which is informed about how to best serve an approaching disabled customer.

The information provided through the app includes a picture of the customer, information about their disability that they wish to be known, tips on how to interact and links to helpful organisations, charities and resources.

Commenting on the award, Neatebox founder Gavin Neate said: “The entire team at Neatebox has worked tirelessly to bring into existence WelcoMe, a product which will truly revolutionise the way in which society interacts with its disabled members.

“To be recognised at any time is fantastic but to represent your country in the Super Connect for Good competition with a product that will fundamentally help millions during a time of incredible disruption is a massive source of pride for us all.”


Launched in 2018, the app now has over 70 participating venues across the UK and Ireland including Royal Bank of Scotland, The Scottish Government, NatWest, Deloitte and more. Neatebox were also an ‘industry winner’ for the category ‘HealthTech – General’ in the UK national competition.

Justin Black, director at Hays Scotland and one of the judges for the competition, commented: “We had a really fantastic cross-section of applicants across Scotland. It was great to see so many innovative ideas and how Scottish start-ups are focussing on solving big issues in society and the environment by leveraging technology.

“It was a hard-fought battle for first place and, to be honest, all the applicants have strong businesses that are making a difference right now. Congratulations to Neatebox.”

The ceremony recognises the best-emerging start-ups that “aim to bring positive social change and enhance people’s lives” using technology. Run by Hays Scotland and Empact Ventures, Neatebox is one of eight regional competition winners across the UK and Ireland.

Kosta Mavroulakis, CEO and founder at Empact Ventures, commented: “It was fantastic to receive such high-quality applications from across Scotland and we thank our regional judges from Hays, ScotlandIS, DataLab, CityFibre, The Lennox Group and SHARP Laboratories of Europe for volunteering their time.

“Neatebox deserves their place as the regional winner for Scotland and they are already helping to improve the lives of many disabled people through their technology for venues.”

David Paul

Staff Writer, DIGIT

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