The North Face and Cartier are the latest brands to suffer from cyber-attacks, with both companies reporting stolen customer data as a result of breaches.
The North Face, a popular mountaineering fashion brand, alerted some of its customers in an email saying that it had become aware of a “small scale” attack that occurred back in April this year.
Cartier said that an “unauthorised party gained temporary access to our system.”
According to each brand, customer data such as names and email addresses were stolen, but financial information like credit cards were not.
In The North Face attack, the company told customers that hackers used credential stuffing to steal the data, and may have been able to access some users information such as purchase histories and shipping addresses.
As credential stuffing relies on customers using the same login information across different accounts, The North Face customers are advised to change their passwords.
In Cartier’s case, the hackers targeted the company’s system, and did not access customer passwords or card details, but did access “limited client information.”
Cartier said they have contained the issue, and contacted relevant authorities regarding the incident.
News of the attacks is the latest in a string of high-profile incidents aimed at the retail industry, with Adidas, Victoria’s Secret, and Harrods facing cyber-attacks, recently.
Customers who contacted the Adidas help desk had their personal data compromised, and Victoria Secret temporarity took down its U.S. website following a security incident.
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Marks and Spenders and Co-op also faced major interruptions due to cyber-attacks that took place in April, resulting in empty shelves and a revenue losses. M&S expects to face online service disruptions until July.
The National Crime Agency has been working to catch the criminal groups responsible, confirming that it is looking to infamous ransomware group Scattered Spider.
Pat McFadden, chancellor of the Duchy of Lancaster, called the onslaught of retail attacks a “wake-up call” to the sector, which seems to be at continued risk.





