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Wellbeing App Launch Builds on Strong 2020 for Scottish Startup Trickle

David Paul

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Trickle app

The firm’s app launch comes after a positive year for the Edinburgh-based workplace engagement firm.

Scottish Startup Trickle has begun 2021 on a high note with the launch of a new wellbeing app aiding NHS workers.

The workplace engagement firm’s “How was your day?” app measures the day-to-day wellbeing of employees and is currently being used by doctors and other NHS frontline workers to help cope with the stresses of Covid-19.

As part of a collaborative project part-funded by Scotland’s Chief Scientist Office, the app is currently being run during its pilot phase in conjunction with NHS Education for Scotland, NHS Lothian, NHS Tayside, the University of Aberdeen, and the University of St Andrews.

Dr Simon Edgar, Director for Medical Education at NHS Lothian, said: “The most joyful and engaged healthcare staff feel both physically and psychologically safe, appreciate the meaning and purpose of their work and perceive their work-life to be fair and equitable.

“This fantastic enhancement to the Trickle platform will give us real-time data and a direct connection to the voice of our doctors in training to help us create positive change together.”

The successful launch of the app follows the quadrupling of Trickle’s headcount last year to 16, and the cementing of a sales team to target the corporate and public sectors across the UK.

New hires in 2020 covered Trickle’s new customer wellbeing team, marketing, sales and tech roles, while the company says it will recruit more people in 2021 with plans to embark on its next external investment round.

Recent customer wins include transport operator FirstGroup plc, as well as West Dunbartonshire Council, Aberdeenshire Council, the Scottish Legal Complaints Commission and Food Standards Scotland.

Trickle was founded in 2018 by Paul Reid, who previously founded geospatial solutions specialist Sigma Seven which was subsequently acquired by FTSE 100 business outsourcing group Capita plc in 2015.

Commenting on the company’s progress last year, Reid said: “Trickle came through the Scottish Government’s CivTech digital accelerator program, so we’ve been closely aligned with the public sector in Scotland since our early days.

“While the last year has seen us expand our activities with the Scottish Government and NHS Scotland, particularly in light of challenges around the coronavirus pandemic, we’re also rapidly growing the corporate sector side of the business and are increasingly engaging with organisations across the UK.”

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A number of angel investors who had previously backed Sigma Seven supported Trickle in its most recent round, a £1 million seed funding round led by Techstart Ventures.

Reid added: “This year’s focus is on sales growth and scaling up the business, underpinned by the further development of our product to ensure it’s even better at supporting our clients around positive workplace engagement and wellbeing.

“2020 saw monumental and unanticipated changes to the work dynamic and so it’s never been more important for organisations to focus on meaningful employee engagement, wellbeing, and mental health as they strive to become more people-centric.

“What we know is that the right kind of digital tools can help to address these pressing areas, resulting in greater happiness, productivity and staff retention.”

David Paul

Staff Writer, DIGIT

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